This collection form and charge is for us to arrange a pick up with a courier, and we ask you to allow 48 hours notice.
Please complete this form with as much info as possible about your collection request. Once we have arranged the collection. you will receive the tracking details.
We will ignore the shipping & billing address you entered on your original order checkout pages We take note of the collection address which you enter on this form.
We usually use DPD as our nominated courier. The driver will bring the labels required.
All return instructions are included on your hire information booklet included in your delivery.
Please note
- We require 48 hours notice to arrange the collection
- Collections are Mon to Friday between 9-5pm. Email us if you would like a weekend delivery as extra charges apply.
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We will be charged £10.00 by DPD should there be a 'missed collection' which we will unfortunately have to pass on to you. You will need to be available to hand the parcel over to the driver or arrange to leave in a safe place.
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You will receive a text or email notification from DPD on the day, giving you a one hour collection window, which can be any time between 9am and 5.30pm.
If you have any questions about arranging the collection, please contact us on hello@turbotrainerhire.co.uk / 01737 823771