The MP1 Nfinity Trainer Platform
How It Works
Placing your order
- Select your hire duration.
- Select your hire start date. The hire start date is the date you wish to receive your delivery. Please note, if you would like your turbo in less than 5 days' time from now, then the website won't allow you to book a date as we normally need a minimum of 5 days prior to your hire start date for processing and delivery. However, drop us an email and we will try to help get the turbo to you sooner. Also, if you would specifically like a Saturday delivery then please contact us to arrange.
Turbo Trainer Description
- Cassettes, tools & zwift memberships are NOT included in the hire.
- Our machines are sent out from our serviced and maintained pool of equipment.
How does the cassette hire & fitting work?
- We offer a cassette hire and fitting service for £14.99 extra.
- If you chose this service we'll ship an 11 speed cassette (11-28 version) with your order.
- If you need a different cassette ratio then please get in touch and let us know your bike, model, year and gear set.
- Please note, it is customers responsibility to check their own cassette and check that our cassette will be compatible.
- Tip - if you opt to use your own cassette, don't forget you'll need a chain whip as well as a cassette lock ring tool for the installation. It's a very simple task to install, but if you don't already have both tools, you're better off just renting the pre-installed cassette along with your turbo trainer for an additional £14.99
Returns (after your hire)
• At the end of your hire period you have the option to purchase, extend the hire or return.
1. Purchase 'the ultimate try before you buy'.
We do offer the opportunity to purchase the turbo trainer have hired from us with a discount applied. If you are interested in purchasing your hire turbo trainer, drop us an email & we will send you a quote.
2. Extend the hire.
If you would like to keep the turbo for longer, drop us an email with how much longer you would like to keep the turbo for and then we will check availability and send you a quote.
You can arrange your own return delivery to us or we can arrange this for you. If you would like us to arrange the collection, the collection fee is £20. Just let us know a few days before to arrange a convenient weekday collection.
• For full information on our deliveries and returns please visit our returns & deliveries pages.
If you would like any further information, please email us on firstname.lastname@example.org
|2 WEEKS||£ 100.00|
|4 WEEKS||£ 125.00|
|8 WEEKS||£ 200.00|
|12 WEEKS||£ 280.00|
Delivery & Returns
- Provided that your entire order is in stock, orders are usually shipped within three business days of receiving your order, except for holiday or busy periods.
- We currently only deliver to UK addresses
- Once your order is despatched you will be notified with tracking details.
- For larger items, we deliver using the following couriers: TNT, DHL, DPD and Parcelforce and deliveries will require a signature.
- Deliveries will arrive anytime between 9-5pm on a week day.
- If you would like a specific AM delivery slot this can be arranged for an extra charge, please email us.
- If you would like a Saturday delivery slot this can be arranged for an extra charge, please email us
- We cannot deliver on a Sunday.
- If you would like to collect from us we are based in Horley in Surrey (RH6 9ER), that is no problem just drop us an email to arrange a collection time.
If you have any queries on the whereabouts of your delivery, please email us at email@example.com and our friendly team will help you.
RETURN & EXCHANGE POLICY:
This policy is for shop purchases only (i.e not hire purchases) If you wish to return your shop purchase, we have a 14 day return policy.
1. Fill out the returns form which is included in your delivery.
2. Please send the item back to us unused in its original packaging.
Returns Address: c/o Tri Turbo trainer Hire (LG2), Gatwick Self Storage, Unit, 3B Wheatstone Cl, Crawley, RH10 9UA.
3. You’ll be refunded when we process your return.
We don’t offer exchanges so you are free to purchase the alternative item at your leisure. Some like to wait for a refund, others like to order straight away to speed the process up.
Refunds are strictly not accepted on Ex-Demo products.
If you have any questions about exchange & returns policy, please email us at firstname.lastname@example.org and our friendly team will help you.